Australia – products will be sent by Australia Express Post, securely and safely wrapped.
International – products will be sent by Australia Post Registered Airmail (see note below), securely and safely wrapped.
Shipping Costs (Australia)
For all orders less than $50 in value – a flat rate shipping fee of AUD $10 applies.
For all orders over $50 in value – we will pay your shipping costs! Your free shipping will be applied automatically on the cart and checkout pages.
Shipping Costs (International)
All international orders have a flat rate of AUD $25.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. Although for most countries we ship to it is not a problem these charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior finalising your purchase.
International items will be sent via registered airmail; please allow 7-10 days.
Products are free of damage and breakage when your order is shipped from Skin Resus. Products are wrapped carefully to avoid any damage in transit, however occasionally accidents do happen and if, on opening your parcel you find a damaged product please email/phone Skin Resus within 48 hours.
If there is any other problem with your order please call or email us within 48 hours to initiate discussion. There are no refunds, exchanges or credits if a claim is not made within 10 days from purchase. There is no exchange, refund or credit for a product simply because you do not like it. We will refund or give a credit if an order is shipped in error.